SHIPPING: If we have your product(s) in stock, we will email you a shipping notice confirming that the items have shipped and are en-route to you; that notice is our acceptance of your order. In-stock orders (excluding special delivery items) normally ship within 2 business days of placing your order. Out-of-stock orders will ship once the item is back in stock. We will send you the shipping notice once the item is back in stock and has been shipped. How soon you receive the product(s) depends on the shipping method you have chosen.
Your properly completed and delivered order form constitutes your offer to purchase the products or services referenced in your order. Your order will be deemed to be accepted only if and when we send a shipping notice email to your email address. That shipping notice email constitutes our acceptance of your order and forms a legally binding contract.
If you wish to cancel an order, you may request a cancellation by emailing us through the “contact us” section. Try to do this asap as orders generally go out the same day if ordered before 3pm.
If for any reason you are not completely satisfied with a product you have purchased, we will gladly give you a full refund or exchange within 7 days after you receive it. Your electronic invoice is required for all returns. We will refund your original shipping cost if you are returning an item because of an error on our part. Non faulty items must be sent back by special delivery as this is the most secure method. Customers are liable for the return cost of such an item. Feel free to contact us for more information on our return policy.
We rely on the information you provide through the Web Site, including registration information (name and email address), payment information (credit card numbers and expiration dates), and transaction-related information, which must be true, accurate, current and complete. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, we or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to update your registration information and payment information.
Giantcod dispatches from:
Unit9a,
GWR Yard,
St Agnes,
Cornwall,
TR5 0PD.
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